Certified Scrum Master® Training

Our live-online or in-person Certified ScrumMaster (CSM) training course gives you essential knowledge for adopting Scrum and continuously improving your organisation. In our Certified Scrum Master course you will learn practical techniques for taking your team to the next level.

It covers both distributed and co-located teams.

You can book a place at one of our scheduled events, or we can teach a private in-house course for your organisation.

Certified Scrum Master course
Scrum Alliance Certified Scrum Master Training

This course is accredited by the Scrum Alliance®. On successful completion of the class and passing the exam, you will receive the Certified ScrumMaster® certification.

Next Certified Scrum Master Course

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10/12/2024
09
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17
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English
Simon Roberts
Early Bird
£795.00£695.00
Andrzej Klose
Andrzej Klose
2023-12-21
I recently completed the A-CSM training with ScrumCenter Ltd, and the overall experience was top-notch! The extensive experience and exemplary coaching provided by Simon Roberts truly set this course apart. His unparalleled ability to build a team and facilitate has been a true eye-opener for me, revealing areas for improvement on my journey to excellence. I highly recommend ScrumCenter Ltd's entire portfolio of courses. As seasoned practitioners, they profoundly understand the current challenges organizations face in adopting and nurturing agility, extracting maximum business benefits from it. A truly outstanding experience!
M Parker
M Parker
2022-09-05
I did the 3-day Scrum Master course with Simon Roberts; lots of interesting exercises and hypothetical situations considered. The certification test was quite easy after that.
Razvan
Razvan
2022-02-21
We not only learnt the core of being a Scrum Master, but also additional techniques in the field of coaching and team facilitation that I found very useful. The trainer is very knowledgeable, adaptable and uses interactive training methods that are really effective.
Tom Weston
Tom Weston
2021-12-21
Thoroughly recommend the CSPO course at ScrumCenter. Simon is an excellent coach - the course was informative, engaging and very well-run. 10/10.
Jacqui Wolmarans
Jacqui Wolmarans
2021-12-17
I completed the Certified Scrum Master course accredited by Scrum Alliance delivered by an excellent trainer - Simon Roberts from ScrumCenter! It was 2 days of high-quality interactive instruction where Simon backed the theory with examples from his experience in the field. He also encouraged us (a very diverse group from 5 different countries) to share our experiences. Simon is a natural in setting delegates at ease from the start and getting us all to engage. I highly recommend Simon Roberts and ScrumCenter.

Upcoming Certified Scrum Master Courses

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10/12/2024
09
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17
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Simon Roberts
Early Bird
£795.00£695.00
20/01/2025
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Simon Roberts
Early Bird
£795.00£695.00
17/03/2025
09
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17
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2
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Simon Roberts
Early Bird
£795.00£695.00

About the Certified Scrum Master Course

The Certified Scrum Master training course covers:

 

  • Lean, Agile and Scrum — clarifying your understanding of Scrum and its underpinnings.
  • Scrum patterns — going beyond the basics towards excellent Scrum.
  • Facilitating great retrospectives — how to help your team to find value in retrospectives.
  • The Scrum Master as team coach — what coaching is and why it is different from mentoring and consulting.
  • An introduction to powerful questions.
  • How the Scrum Master serves the development team.
  • How the Scrum Master supports the product owner.
  • Facilitating impediment removal.
  • The Scrum Master as an agent for change.

 

Upon completing the Certified ScrumMaster course and passing the online assessment, you will become a Certified ScrumMaster® (CSM).

Participants of the Certified Scrum Master training course are typically Scrum Masters or others seeking to understand Scrum, including:

 

  • Beginners, new to Agile/Scrum.
  • Those currently working in software or non-software Agile/Scrum Teams.
  • Established practitioners looking to formalise their experience.
  • Managers and Executives interacting with Scrum teams.

 

You may be brand new to Agile, you may already have some knowledge under your belt, or you may be working in a Scrum Team now. Whatever your current position, you will have come to an understanding that an Agile working environment brings considerable benefits in terms of quality, productivity and time to market. This course is the next step, as it establishes a solid foundation in knowing what good practice looks like to ensure highly successful outcomes.

 

Certified ScrumMaster is ideal for anyone looking to start in Scrum and Agile, and it’s effectively essential for established practitioners looking to move on to the next level with formal training to back up their hands-on experience. If your future role will involve leading or working within teams, particularly within an agile working environment, this training will be beneficial.

 

With a CSM certificate earned through Scrum Alliance endorsed training, you will hold an invaluable certification in Scrum, which will boost your professional standing and prospects. Our CSM is equally suitable for beginners, those working in non-software Scrum and Agile roles, and managers and executives who interact with Scrum teams and want to learn the language and understand the framework.

In the Certified ScrumMaster training course, you will learn about the following topics:

  • Introduction
  • Lean, Agile and Scrum
    • Agile and Scrum Review and Refresh
    • Fixed vs. Growth Mindset
    • Patterns for Excellent Scrum
  • Agile Facilitation
    • Facilitating Scrum
    • Group Decision Making
    • Designing and Facilitating Great Retrospectives
  • An introduction to Coaching
    • Facilitating, Teaching, Mentoring and Coaching
    • Powerful Questions
    • Coaching Dojos
  • Experience Scrum Through a Simulation
  • Service to the Development Team
    • Servant Leadership vs. Traditional Management
    • Agile Engineering Techniques
  • Service to the Product Owner
    • What Support Does the Product Owner Need?
    • Techniques for Stakeholder Management
  • Service to the Organisation
    • Dealing with Impediments: Circles and Soup and The Executive Action Team
    • Why is change hard?
    • Leadership Storytelling
  • Questions and Answers

After you have taken part in our course, we will register you for the online CSM exam. The registration fee is included in the course fee.

The exam is multiple choice and taken online – there is no need or option to go to a test centre.

There are 50 questions and a 1 hour time limit*. To pass, you need a score of 74% (37 or more out of 50 questions must be answered correctly).

If you don’t pass, you can retake without any charge. Further retakes cost $25.

Having passed the test, you can claim your Certified ScrumMaster accreditation and download your certificate from Scrum Alliance. Scrum Alliance also automatically provides you with a digital badge through BadgeCert which you can add to your LinkedIn profile.

*If you have a learning difficulty that impacts your ability to complete exams within standard time limits, Scrum Alliance can offer an extended time for exam completion to accommodate challenges related to reading fluency, comprehension, or processing speed. Please let your trainer know if this applies to you. It will treated in the strictest confidence.

You will be asked to complete some pre-work which could take up to 2 hours prior to attendance. This includes some reading, viewing a video and completing a short exercise on growth mindset.

An electronic workbook will be provided to all attendees.

If you attend the Certified Scrum Master training course, you will benefit from the following:
 
  • The course will immerse you in the world of agile and Scrum.
  • You will get an electronic copy of the course workbook and an extensive follow-up material collection, including the trainer’s ebook on retrospectives.
  • After you have taken an active part in the course, we will register you for the Certified ScrumMaster® (CSM) online assessment. Once you have passed the exam, you will become a Certified ScrumMaster® (CSM), accredited by Scrum Alliance, the gold standard in Scrum and Agile certifications and internationally recognised.
  • You’ll get a two-year membership of the Scrum Alliance. As a result, you get access to exclusive Scrum Alliance member features and content.
  • Project Management Professionals® (PMP) can claim 14 PMI PDUs.
  • A free optional coaching/mentoring call with the trainer.

Firstly, our live-online Certified ScrumMaster course is interactive, engaging and fun. It includes discussions, simulations and role plays. Each topic concludes with a mini quiz to help consolidate your learning. The course is designed using training from the back of the room techniques. As a result, it leverages the science behind how the human brain learns.

Secondly, people like you who attended our live-online Certified ScrumMaster course found it highly valuable. Here are some quotes about our training:

Simon is an outstanding agile trainer and empathic agile coach. He has vast software development experience and is a fantastic story teller. Simon skilfully introduces agile concepts and practices and knows exactly how to bring his ideas across. What fascinates me about Simon is his ability to connect with people and get a detailed sense of their needs. He shares a wealth of experience, knowledge, techniques and approaches and sows seeds of insights and a deeper understanding of Agile and lean, that truly grow and transform the way one works and collaborates. Shortly said, if you really want to transform to agile, Simon is your man.” Anna

The agility with which the host adapted to our current situation (coronavirus) by setting up the online course was a really authentic example of how to (positively) react to change.” Henrik

Simon is like a deep lake of Agile knowledge and experience, and it was a pleasure to work with him.” Marcel

“Very insightful, filled with lots of experience and real-life situations” Dennis

Finally, after the course you can book a free follow up mentoring call with the trainer to help put your new learnings into practice!

For the online version of this course, you will need a laptop or desktop computer. Access through a tablet or phone is not sufficient. We recommend that you use a personal laptop or PC as work laptops may not give full access or provide full functionality, which is required for the course.

Your computer must have a camera and microphone (built-in cameras and microphones are OK).

The course uses Zoom and a web browser (Chrome or Firefox recommended). Please make sure your Zoom client is up to date.

You do not need a computer for the in-person version of this course.

Agile and Lean Coach (ORSC™ Trained), Certified Scrum Trainer®, Certified Enterprise Scrum Instructor, Scrum@Scale Trainer

Simon has used lightweight/agile methods since the late 1990s and works with organisations large and small to help them achieve better results by leveraging the power of self-organising teams. He has consulted for and led several large-scale agile transitions at DAX companies in Germany, is the author of several articles and regularly speaks at conferences on agile leadership.

Simon holds an MBA specialising in Creativity, Innovation and Change from the Open University Business School.

After the course, you can book
a free agile coaching/mentoring call with the trainer!

Duration

2 or 3 days (customisable).

Language

English or German.

Delivery

Online or in-person.

Public or in-house.

Certified Scrum Trainer Simon Roberts
Simon Roberts, Certified Scrum Trainer
Register your interest in ELCAS-approved training with ScrumCenter