Certified Scrum Master® Courses

Our live-online or in-person Certified Scrum Master (CSM) training course gives you essential knowledge for adopting Scrum and continuously improving your organisation. As a result, you will learn practical techniques for taking your team to the next level.

It covers both distributed and co-located teams.

You can book a place at one of our scheduled events, or we can teach a private in-house course for your organisation.


This course is accredited by the Scrum Alliance®. On successful completion of the class and passing the exam, you will receive the Certified ScrumMaster® certification.

The Certified Scrum Master training course covers:


  • Lean, Agile and Scrum — clarifying your understanding of Scrum and its underpinnings
  • Scrum patterns — going beyond the basics towards excellent Scrum
  • Facilitating great retrospectives — how to help your team to find value in retrospectives
  • The Scrum Master as team coach — what coaching is and why it is different from mentoring and consulting
  • An introduction to powerful questions
  • How the Scrum Master serves the development team
  • How the Scrum Master supports the product owner
  • Facilitating impediment removal
  • The Scrum Master as an agent for change


Upon completing the course and passing the online assessment, you will become a Certified ScrumMaster® (CSM).

Participants are typically Scrum Masters or others seeking to understand Scrum, including:


  • Beginners, new to Agile/Scrum
  • Those currently working in software or non-software Agile/Scrum Teams
  • Established practitioners looking to formalise their experience
  • Managers and Executives interacting with Scrum teams


You may be brand new to Agile, you may already have some knowledge under your belt, or you may be working in a Scrum Team now. Whatever your current position, you will have come to an understanding that an Agile working environment brings considerable benefits in terms of quality, productivity and time to market. This course is the next step, as it establishes a solid foundation in knowing what good practice looks like to ensure highly successful outcomes.


The course is ideal for anyone looking to start in Scrum and Agile, and it’s effectively essential for established practitioners looking to move on to the next level with formal training to back up invaluable hands-on experience.


With a CSM certificate earned through Scrum Alliance endorsed training, you will hold an invaluable certification in Scrum, which will boost your professional standing and prospects. Our CSM is equally suitable for beginners, those working in non-software Scrum and Agile roles, and managers and executives who interact with Scrum teams and want to learn the language and understand the framework.

In the Certified ScrumMaster training course, you will learn about the following topics:


Lean, Agile and Scrum
Agile and Scrum Review and Refresh
Fixed vs. Growth Mindset
Patterns for Excellent Scrum

Agile Facilitation
Facilitating Scrum
Group Decision Making
Designing and Facilitating Great Retrospectives

An introduction to Coaching
Facilitating, Teaching, Mentoring and Coaching
Powerful Questions
Coaching Dojos

Experience Scrum Through a Simulation

Service to the Development Team
Servant Leadership vs. Traditional Management
Agile Engineering Techniques

Service to the Product Owner
What Support Does the Product Owner Need?
Techniques for Stakeholder Management

Service to the Organisation
Dealing with Impediments: Circles and Soup and The Executive Action Team
Why is change hard?
Leadership Storytelling

Questions and Answers

  • An immersive learning experience
  • An electronic copy of the course materials
  • Registration for the Certified ScrumMaster® (CSM) online assessment
  • A two-year membership of the Scrum Alliance — you get access to exclusive Scrum Alliance member features and content
  • Project Management Professionals® (PMP) can claim 14 PMI PDUs

Our live-online training is interactive, engaging and fun. It’s taught over three shortened days at a sustainable pace so you can maximise learning from the comfort of your home or office.

People like you who attended our online CSM found it valuable and engaging. Here are some quotes about our training:

Simon is an outstanding agile trainer and empathic agile coach. He has vast software development experience and is a fantastic story teller. Simon skillfully introduces agile concepts and practices and knows exactly how to bring his ideas across. What fascinates me about Simon is his ability to connect with people and get a detailed sense of their needs. He shares a wealth of experience, knowledge, techniques and approaches and sows seeds of insights and a deeper understanding of Agile and lean, that truly grow and transform the way one works and collaborates. Shortly said, if you really want to transform to agile, Simon is your man.” Anna

The agility with which the host adapted to our current situation (coronavirus) by setting up the online course was a really authentic example of how to (positively) react to change.” Henrik

Simon is like a deep lake of Agile knowledge and experience, and it was a pleasure to work with him.” Marcel

“Very insightful, filled with lots of experience and real-life situations” Dennis

Agile and Lean Coach (ORSC™ Trained), Certified Scrum Trainer®, Certified Enterprise Scrum Instructor, Scrum@Scale Trainer

Simon has used lightweight/agile methods since the late 1990s and works with organisations large and small to help them achieve better results by leveraging the power of self-organising teams. He has consulted for and led several large-scale agile transitions at DAX companies in Germany, is the author of several articles and regularly speaks at conferences on agile leadership.

Simon holds an MBA specialising in Creativity, Innovation and Change from the Open University Business School.


2 or 3 days (customisable).


English or German.


Online or in-person.

Public or in-house.

Simon Roberts, Certified Scrum Trainer