Certified Scrum Master® Training

Our live-online or in-person Certified Scrum Master (CSM) training course gives you essential knowledge for adopting Scrum and continuously improving your organisation. As a result, you will learn practical techniques for taking your team to the next level.

It covers both distributed and co-located teams.

You can book a place at one of our scheduled events, or we can teach a private in-house course for your organisation.

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This course is accredited by the Scrum Alliance®. On successful completion of the class and passing the exam, you will receive the Certified ScrumMaster® certification.

Upcoming Certified Scrum Master Courses

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Simon Roberts
Early Bird
Live Online
Simon Roberts
Early Bird
Live Online
Simon Roberts
Early Bird
Live Online
Simon Roberts
Early Bird

About the Certified Scrum Master Course

The Certified Scrum Master training course covers:


  • Lean, Agile and Scrum — clarifying your understanding of Scrum and its underpinnings.
  • Scrum patterns — going beyond the basics towards excellent Scrum.
  • Facilitating great retrospectives — how to help your team to find value in retrospectives.
  • The Scrum Master as team coach — what coaching is and why it is different from mentoring and consulting.
  • An introduction to powerful questions.
  • How the Scrum Master serves the development team.
  • How the Scrum Master supports the product owner.
  • Facilitating impediment removal.
  • The Scrum Master as an agent for change.


Upon completing the Certified ScrumMaster course and passing the online assessment, you will become a Certified ScrumMaster® (CSM).

Participants of the Certified Scrum Master training course are typically Scrum Masters or others seeking to understand Scrum, including:


  • Beginners, new to Agile/Scrum.
  • Those currently working in software or non-software Agile/Scrum Teams.
  • Established practitioners looking to formalise their experience.
  • Managers and Executives interacting with Scrum teams.


You may be brand new to Agile, you may already have some knowledge under your belt, or you may be working in a Scrum Team now. Whatever your current position, you will have come to an understanding that an Agile working environment brings considerable benefits in terms of quality, productivity and time to market. This course is the next step, as it establishes a solid foundation in knowing what good practice looks like to ensure highly successful outcomes.


Certified ScrumMaster is ideal for anyone looking to start in Scrum and Agile, and it’s effectively essential for established practitioners looking to move on to the next level with formal training to back up their hands-on experience.


With a CSM certificate earned through Scrum Alliance endorsed training, you will hold an invaluable certification in Scrum, which will boost your professional standing and prospects. Our CSM is equally suitable for beginners, those working in non-software Scrum and Agile roles, and managers and executives who interact with Scrum teams and want to learn the language and understand the framework.

In the Certified ScrumMaster training course, you will learn about the following topics:

  • Introduction
  • Lean, Agile and Scrum
    • Agile and Scrum Review and Refresh
    • Fixed vs. Growth Mindset
    • Patterns for Excellent Scrum
  • Agile Facilitation
    • Facilitating Scrum
    • Group Decision Making
    • Designing and Facilitating Great Retrospectives
  • An introduction to Coaching
    • Facilitating, Teaching, Mentoring and Coaching
    • Powerful Questions
    • Coaching Dojos
  • Experience Scrum Through a Simulation
  • Service to the Development Team
    • Servant Leadership vs. Traditional Management
    • Agile Engineering Techniques
  • Service to the Product Owner
    • What Support Does the Product Owner Need?
    • Techniques for Stakeholder Management
  • Service to the Organisation
    • Dealing with Impediments: Circles and Soup and The Executive Action Team
    • Why is change hard?
    • Leadership Storytelling
  • Questions and Answers
If you attend the Certified Scrum Master training course, you will benefit from the following:
  • The course will immerse you in the world of agile and Scrum.
  • You will get an electronic copy of the course workbook and an extensive follow-up material collection, including the trainer’s ebook on retrospectives.
  • We will register you for the Certified ScrumMaster® (CSM) online assessment.
  • You’ll get a two-year membership of the Scrum Alliance. As a result, you get access to exclusive Scrum Alliance member features and content.
  • Project Management Professionals® (PMP) can claim 14 PMI PDUs.

Firstly, our live-online Certified ScrumMaster course is interactive, engaging and fun. It’s designed using training from the back of the room techniques. As a result, it leverages the science behind how the human brain learns.

Secondly, people like you who attended our live-online Certified ScrumMaster course found it highly valuable. Here are some quotes about our training:

Simon is an outstanding agile trainer and empathic agile coach. He has vast software development experience and is a fantastic story teller. Simon skilfully introduces agile concepts and practices and knows exactly how to bring his ideas across. What fascinates me about Simon is his ability to connect with people and get a detailed sense of their needs. He shares a wealth of experience, knowledge, techniques and approaches and sows seeds of insights and a deeper understanding of Agile and lean, that truly grow and transform the way one works and collaborates. Shortly said, if you really want to transform to agile, Simon is your man.” Anna

The agility with which the host adapted to our current situation (coronavirus) by setting up the online course was a really authentic example of how to (positively) react to change.” Henrik

Simon is like a deep lake of Agile knowledge and experience, and it was a pleasure to work with him.” Marcel

“Very insightful, filled with lots of experience and real-life situations” Dennis

Finally, after the course you can book a free follow up mentoring call with the trainer to help put your new learnings into practice!

Agile and Lean Coach (ORSC™ Trained), Certified Scrum Trainer®, Certified Enterprise Scrum Instructor, Scrum@Scale Trainer

Simon has used lightweight/agile methods since the late 1990s and works with organisations large and small to help them achieve better results by leveraging the power of self-organising teams. He has consulted for and led several large-scale agile transitions at DAX companies in Germany, is the author of several articles and regularly speaks at conferences on agile leadership.

Simon holds an MBA specialising in Creativity, Innovation and Change from the Open University Business School.

After the course, you can book
a free agile coaching/mentoring call with the trainer!


2 or 3 days (customisable).


English or German.


Online or in-person.

Public or in-house.

Our Team - Simon Roberts
Simon Roberts, Certified Scrum Trainer